FAQ

ABOUT  COMPANY

Q: Are you a factory or trading company?

A: We are a food processing machinery factory with 20years professional experience located in ShanDong China.

Q: What should I do if I want to customize the machine?

A: Contact us by email, phone call, fax, Instant Messenger (Trade manager, Wtsapp, Wechat) and let us know your requirements.

Q:Why should we cooperate with your company?

A:Our factory integrates scientific research, production and sales, and has developed hundreds of products,we have more than 30 R&D personnel and more than 100 workshop workers,Meet customers' personalized customization needs

ABOUT  DELIVERY

Q:Ship from which port?

A:If by air, it is from Shanghai/ Beijing International Airport. If by sea, it is from Qingdao/Shanghai/Tianjin. Other seaport of China is also accepted.

Q5:The payment?

A5:By TT. 30% in advance as downpayment , 70% balance before shipping.

ABOUT  PRODUCTS

Q:If have stock machine?

A:Regular products have a large inventory and can be shipped within 2-3 working days; if it is a customized product, it needs to be determined by the customer's specific customization requirements.

Q: Do you have OEN/ODM service?

A: Yes, we have over 20 years of experience in custom designs according to customer needs.

Q: How about After-sales Service？

A:1. Under stable voltage, the machines' quality that we sold will be guaranteed for 1 year

2.Long time free technology will be supplied(online).